Refund policy

3. How to Request a Return Through Your Customer Account

BLC Footwear allows customers to submit return requests directly through their customer account, subject to eligibility and our Return, Refund & Exchange Policy.

Steps to Submit a Return Request

  1. Visit the BLC Footwear website and click the Account / Sign In option.

  2. Sign in using the email address associated with your order.

  3. Open your order history and select the order you wish to return.

  4. Click Request Return or Return Items, where available.

  5. Select the product you wish to return and choose the reason for your request.

  6. Add any relevant comments or photographs, if requested.

  7. Submit your return request.

Important: Return requests must be submitted within 24 hours of delivery for ordinary eligible returns and exchanges. Submitting a request does not automatically approve the return. BLC Footwear will review your request and notify you of the decision and next steps.

Exchange Requests

For size exchanges or requests to exchange a product for another style, please contact us at BLCFOOTWEAR@GMAIL.COM or 8799778759. We will review your request and guide you through the available options.

Return Request Approval

Once your return request is approved, you will receive instructions for returning the product. Please do not dispatch the product until you receive the return instructions.

Requests relating to damaged, defective, incorrect, or misdescribed products will be handled in accordance with applicable law. The 24-hour ordinary return window does not remove any mandatory legal rights or remedies.

If you experience any difficulty submitting a request through your account, please contact our customer support team.

BLC Footwear Customer Support
Email: BLCFOOTWEAR@GMAIL.COM
Phone: 8799778759